So you've spent years in the customer service trenches, putting out fires and dealing with customers. It’s time to break free from the daily grind and unleash your inner creativity. In this blog, we'll be diving into some off-the-beaten-path career options for customer service managers like you.
Tired of the same old routine of managing customers and soothing their complaints? It’s time to explore new career paths while still utilizing your skills and expertise.
As a customer service manager, you possess a plethora of skills that are valuable in a wide range of industries. From problem-solving to conflict resolution, you have what it takes to tackle any challenge that comes your way.
Here are the top 6 alternative careers for customer service managers that you can build with the magic of no-code:
Continue reading to learn about the roles you'll have in each job opportunity, the potential income, and how no-code development can assist you in moving from a customer service manager to a position you'll enjoy.
Break free from the mundane and dive headfirst into exciting and innovative career paths!
Ready to put your passion for customer satisfaction to work in a whole new way? A career in user experience design might be just what you need.
You'll be the guru who puts the user first in product design. You'll help design products and services that are intuitive, user-friendly, and a joy to use.
As a customer service manager, you already know how to put yourself in your customers' shoes - now you get to use that empathy to design intuitive, user-friendly products and interfaces.
Earning Potential
The earning potential for UX designers in the UK ranges between $32,000 - $74,000.
Skills To Develop To Transition To UX Designer
User research, Design thinking, Information architecture, Technical skills, Creativity
Are you a pro at keeping multiple balls in the air? A Project Manager role could be just the ticket!
You'll be the one who keeps projects on track and budget while keeping all stakeholders happy and informed. You'll coordinate teams, keep everyone focused on the end goal, and see projects come to life. With your ability to anticipate needs and handle unexpected challenges, you'll be a pro at making sure projects run smoothly from start to finish.
Earning Potential
The average salary for a Project Manager is $90,816 per year in the United States. It can range between $75,000 - $95,000.
Skills To Develop To Transition To Project Manager
Project planning, Leadership, Negotiation, Time management, Budget management
If you have a knack for understanding customer needs and providing top-notch service, a role in Pre-Sales Analysis might be your next big thing!
You'll work closely with sales teams to identify client pain points and design solutions that they’ll love to use. You'll get to help shape product offerings, anticipate customer needs, and ensure that potential customers have a great experience from the first interaction.
Earning Potential
The average salary for a pre-sales analyst in the US is likely to be around $47,000 to $71,000 per year.
Skills To Develop To Transition To Pre-sales Analyst
Sales process understanding, Product knowledge, Market research, Customer service, Analytical skills
From customer satisfaction to customer acquisition! As a digital marketing manager, you would strategize and execute digital marketing campaigns that drive business growth. From crafting compelling content to running targeted campaigns, you'll be the master of all things digital marketing.
And with your natural knack for understanding customer needs, you'll be sure to drive impressive results and take your brand to the next level.
Earning Potential
The average salary for a digital marketing manager in the US is approximately $57,100 per year. However, salaries can range from $35,500 to $80,000.
Skills To Develop To Transition To Digital Marketing Manager
Knowledge of online platforms, Strategy development, SEO, PPC advertisement, Data analysis
Have a knack for catching errors and improving processes? A career as a Quality Assurance Analyst could be your calling!
With an eye for detail and a commitment to delivering top-notch customer experiences, you'll help ensure products and services meet the highest standards, through rigorous testing and evaluation. It's the perfect job for those who know the devil is in the details!
Earning Potential
The average salary for a QA Analyst in the US is approximately $46,700 per year. The earning potential can range from $29,500 to $69,800.
Skills To Develop To Transition To Quality Assurance Analyst
Software testing, Defect tracking, Eye for detail, Regression testing, Performance testing
Are you a customer service wizard with an eye for design? Combine your powers and become a web designer! You'll apply your empathy to create intuitive user experiences. You’ll need to craft visually stunning and user-friendly websites that attract, engage, and convert visitors into customers.
As a former customer service manager, you already know how to connect with customers - now you get to use those skills to create amazing customer experiences online.
Earning Potential
The earning potential of web designers in the UK can range between $24,800 to $55,500.
Skills To Develop To Transition To Web Designer
Programming/No-code, UI design, UX design, Creativity, SEO
Are you ready to pursue new career opportunities but worried about your technical limitations? Look no further than no-code development.
Keep reading to learn more about how no-code can help you achieve your career goals.
No-code development is a sort of web development that allows you to create websites, web apps, mobile apps, task automation, and much more, without writing a single line of code.
The earning potential can range between $30,000 - $130,000 or even more if you have a strong portfolio and advanced skills.
As customer service managers don’t have a tech or creative background, appropriate training, guidance, and practice can easily help them to get a hang of no-code development.
Know the basics: Before diving into no-code tools, it's important to have a fair understanding of key concepts such as database design, user experience, graphic design, etc. Invest in courses or guides: Investing in online courses or certifications is an amazing way to fast-track your learning curve.
Foundations program is a 6-week cohort-based program designed to help you re-invent your career by learning tech skills without code.
Get hands-on experience and practice: Try out different no-code platforms and build sample projects to gain practical experience and truly master the tools.
